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Install & Use Global Protect VPN Client on Android Once you are connected to the VPN, the global protect icon in the menu bar or taskbar will show a shield icon next to the globe.You will be prompted to sign in with your password, and then to finish logging in using Microsoft two-step login.Mac OS computers: If the application stays on the Connecting screen and does not prompt for your NetID and password, open System Preferences, navigate to Security & Privacy and then General, unlock the settings page using your Mac's administrator username and password, and then Allow the computer to load the Palo Alto software (Global Protect). Type into the Portal Address field and click Connect.Windows: Click the icon in the notifications area of the status bar in the lower right of your screen. Mac OS: Click the icon in the menu bar at the top right of your screen. Click the icon to set up the VPN connection, following the steps below.Ĭonnect to VPN using GlobalProtect on Windows and Mac OS Once the client has been installed, the Global Protect icon will appear in the menu bar at the top of your screen for Mac OS computers, or in the notifications area of the taskbar at the bottom of the screen on Windows computers.Windows computers: C lick Yes on the User Account Control dialog.

​ You may be prompted for your computer's admin username and password. You will need your computer's admin username and password to install. Click the download option for your computer and operating system, and then save file to download the installer.GlobalProtect may already be installed on university-managed computers. Install & Use GlobalProtect VPN Client Windows and Mac OSĬheck with your IT administrator before installing the GlobalProtect VPN client. A VPN provides an encrypted connection between your off-campus computer and the campus network. Global Protect is the application used to connect to the Virtual Private Network (VPN) at UMass Amherst. VPN Service Overview What is Global Protect?